Frequently Asked Questions

How to order from our website

A tutorial on ordering from our website

What products do you make?

We create artisanal, organic skincare:  lotions, soaps, natural soy candles, aromatherapy roll ons, perfumes, lip balms and sprays.

What ingredients do you use?

Our handmade Organic Soaps are made with:

  • Organic Coconut Oil
  • Organic Olive Oil
  • Cold Pressed Avocado Oil
  • Organic Castor Oil
  • Organic Cocoa Butter
  • Organic Shea Butter
  • Therapeutic grade essential oils of the highest quality that we have sourced
  • Botanicals
  • Clays
  • Bamboo Charcoal
  • Micas

Our organic skincare products are made with:

  • Organic Shea Butter
  • Organic Cocoa Butter
  • Organic Argan Oil
  • Organic Rosehip Oil
  • Locally harvested sea salts
  • Dried Botanicals:  Lavender, Sage, Calendula, Rose Petals, Rosemary, Cottonwood Buds, etc.

Are all of your products vegan?

Yes the majority of our products are vegan with the exception of our organic goat's milk soap, our organic rose lip balm and our organic skin soother. 

Do you use perfume or fragrance Oils in your products?

No we do not. All of our products including our natural non gmo soy wax candles use only therapeutic pure grade essential oils.

Why do your labels have Latin and English?

We use INCI for all of our labelling which stands for The International Nomenclature of Cosmetic Ingredients, abbreviated INCI, is a system of names for waxes, oils, pigments, chemicals, and other ingredients of soaps, cosmetics, and the like, based on scientific names and other Latin and English words.  This is a common system that allows customers and makers to know exactly what they are getting no matter the location. This type of labelling is in accordance with Health Canada as well.

What ingredients do you use?

We use botanicals, local ingredients, wildcrafted from our garden, sustainable oils and butters.

Do you Wholesale?

Yes we do, click the wholesale tab at the top, fill out the form and we will be in touch.

What payments do you take?

We accept Visa, Mastercard, American Express and debit.

Is your website safe for me to use my credit card?

Yes all payments go through Stripe: Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.  All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).

Where are you located?

Victoria on beautiful Vancouver Island in British Columbia Canada.