How Do I Get That?

How Do I Get That.jpg

"How Do I Get That?"

I've had customers tell me that they weren't sure how to order something from our website, so I did a little video tutorial on how to place an order. It was a great exercise for me as well since I'm not in the habit of ordering from my own site. I also noticed some glitches that needed to be fixed. I pretended as if I had never been to this site and tried to view it from a customer's point of view.

A tutorial on ordering from our website

Some quick tips:

  • Don't be hard on yourself. I find I often get impatient with my mouse and wanted it to be quicker as you'll notice in a few spots in the video where I impatiently push the button repeatedly. My mouse batteries are running a bit low which is why it wasn't it's usually snappy self. If you make a mistake, just contact us in the contact form and let us know. We are happy to help.
  • There is always an option to change the quantity either through a little up or down arrow to the right of the quantity box or you may just see a number that you can change. 
  • If you get to the end of the order and are ready to check out and see something you didn't want you can always click the x next to the item to delete it. I forgot to show that option in the video.

My hope is you find this video helpful. If you have suggestions or questions just let us know.

Hi, I'm Michelle the artist, visionary, creator and designer of Two Blooms Design Studio. I moved from a big city to Vancouver Island and fell in love with the west coast. My world is surrounded by beautiful scents, on trend design and endless possibilities.